Transferring the meters is the perfect example of a task that is easy on paper and annoying in reality: Spanish-language call centres, documents to provide in the right order, and different rules depending on whether the contract still exists. Here is how it works.
The simple case: the contract exists
If the seller had active contracts, a change of account holder (cambio de titularidad) is all it takes: free or almost free, no interruption, effective within a few days. Have ready your NIE, your Spanish IBAN for the direct debit, the contract or meter reference, and the cédula de habitabilidad, regularly requested in Catalonia.
The less simple case: the supply is cut off
An inherited property closed for years, a contract cancelled long ago: you then need a new connection (alta). Suppliers may require an electrical installation certificate (boletín) issued by an approved electrician confirming compliance. With an old installation, that can mean work to bring it up to standard. This is exactly the kind of point we check during viewings: a disconnected meter is visible, and negotiable.
Water: a local matter
Water is managed by municipal companies or concession holders depending on the town, each with its own forms. Same logic: a simple change of account holder if the contract is active, a heavier file if not.
Our after-sale support includes these transfers: you give us the documents once, and we go round the companies for you.
