PRIVACY AND DATA PROTECTION POLICY

1. Who is the data controller?

The data controller for personal data is the business Acheter Malin Costa Brava, trading under the name of Séverine Weiss (hereinafter 'THE COMPANY'), tax ID X4602394W, registered address Calle Hortensia, 2, 17250 Platja d'Aro, Spain.

The purpose of this company is to broker property purchases. It markets its services under the brand name Acheter Malin Costa Brava.

We inform you that the website www.achetermalincostabrava.com (hereinafter "Website") belongs to THE COMPANY.

Access to and/or use of the Website confers the status of user (hereinafter, the "User"), and implies acceptance of this Privacy Policy.

The User may contact L'ENTREPRISE at the following email address: info@achetermalincostabrava.com

2. Why is the COMPANY authorised to process the data?

The COMPANY is authorised to process your data in order to provide its services.

Committed to protecting the personal data of its clients and prospective clients, THE COMPANY undertakes to comply with Regulation (EU) 2016/679 of 27 April 2016.

THE COMPANY takes the protection of your privacy and your personal data very seriously. Consequently, your personal information is securely protected and treated with the utmost care.

This Privacy Policy governs access to and use of the services (hereinafter, the "Service") that the COMPANY makes available to the User interested in the services and Contents hosted on the Website.

The COMPANY, as data controller, may process all or part of the following data:

Name,
First name,
Date of birth,
Telephone number,
Email address,
Postal address,
ID card, passport or other official identity document.
Economic data: bank account data or other means of payment.
Electronic identification data available on or from your computer (such as "cookies" or "IP addresses"),
Website activity data.

In any event, THE COMPANY accepts no liability for false, inaccurate, incomplete or out-of-date data provided by the User.

THE COMPANY may collect data when:

you browse the Website.
you contact THE COMPANY through the contact form on the Website.
you take part in an event organised by the COMPANY.
you post content on one of THE COMPANY's social media channels (blog, Facebook, LinkedIn…) or agree that THE COMPANY may reuse content you have posted online

3. For what purpose does the COMPANY process personal data?

The information you provide to THE COMPANY through the Website may vary depending on the services you request or the actions you have expressly authorised. In general, THE COMPANY processes your data for the following purposes:

3.a) Processing of personal data by the COMPANY

Collecting and using your personal information to handle your requests for information, provide the service you asked for (i.e. helping you find a property), take you on as a client and manage our contractual relationship.
Sending you communications by email about the services requested, or similar communications.
Invoicing for services.
Managing unpaid bills and disputes.
Sending you commercial communications, targeted or otherwise.
To be able to personalise offers/services that may be of interest to you.
To be able to produce sales statistics or measure the performance of the communications deployed.
To be able to produce analyses and marketing tools (e.g. scores, segmentation, etc.),
Managing surveys… that you take part in.
Publishing comments and content posted on social media.

3.b) Transfer of data to other companies

THE COMPANY undertakes not to sell your personal data to third parties for commercial purposes. Your personal data is used exclusively by THE COMPANY.

The data you provide to THE COMPANY may be disclosed to public authorities, judges, courts and law enforcement bodies where there is a legal obligation to do so.

The COMPANY may share personal data with third parties in order to carry out various tasks necessary for the provision of its services, such as :

Provision of services by third parties in their capacity as estate agents who are contractually bound to respect their legal obligations as data processors and to maintain the confidentiality and secrecy of information.
Running advertising campaigns (sending out campaigns, improving campaign targets, etc.)
Improve customer knowledge from a statistical and geomarketing perspective
Conducting satisfaction surveys
Improve site navigation if you accept the use of cookies
Inviting you to events that THE COMPANY holds in partnership with other companies or brands.

3.c) International transfers

The data THE COMPANY collects about you is stored within the European Economic Area (EEA), but may also be transferred to and processed in a country outside the EEA because of cloud storage arrangements.

The User may revoke consent at any time, by notification to the following email address info@achetermalincostabrava.com or by post addressed to Séverine Weiss at the following address:

Calle Hortensia nº 2, 17250 Platja d'Aro, Spain

4. Accuracy of data provided by Users

The User guarantees that the personal data provided are true and is responsible for informing the COMPANY of any changes to them.

5. How long will your data be kept?

The personal data provided will be kept by THE COMPANY for as long as the User does not ask to end THE COMPANY's services.

Contractual data is kept and archived for as long as is necessary to meet contractual obligations (guarantee, compliance, etc.), legal, accounting and tax obligations and/or applicable limitation periods.

6. Users' rights with regard to their data

The User has the right (i) to access their personal data, (ii) to request the correction of inaccurate data or, where applicable, (iii) to request its erasure, (iv) to request the restriction of processing, (v) to object to the processing of their data and (vi) to request data portability. The User may also exercise their (vii) right to be forgotten.

The User may exercise all these rights at the following address: info@achetermalincostabrava.com stating the reason for the request and attaching a copy of their identity card. The User may also send their request by post to the following address:

Calle Hortensia, 2, 17250 Platja d'Aro, Spain
The User has the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement, if they consider that the processing of their personal data does not comply with the regulations, or if their requests to exercise their rights have not been met. The supervisory authority with which the complaint has been lodged will inform the complainant of the progress and outcome of the complaint.

7. Data security

Protecting Users' privacy and personal data is very important to THE COMPANY. It therefore does everything it can to prevent your data from being misused, allowing access only to authorised persons.

The COMPANY maintains the security levels for the protection of personal data in accordance with the regulations in force and has used all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorised access and theft of the data that the User provides through the Website. Unfortunately, the transmission or communication of information via the Internet is not totally secure.

The COMPANY undertakes to respect the right to secrecy and confidentiality of personal data in accordance with the applicable legislation and to give them secure treatment in any international data transfers that may occur.

8. Changes

THE COMPANY reserves the right to change its Privacy Policy at any time. The latest version of THE COMPANY's Privacy Policy is available on the Website, so please check it regularly to read the most recent version.

9. Links to other websites

The COMPANY's Website may contain links to the web pages of other companies or entities.

The COMPANY cannot be held responsible for the way in which these companies manage the protection of privacy and personal data, which is why we advise you to carefully read the privacy policy statements of these websites, which are not owned by the COMPANY, with regard to the use, processing and protection of personal data. The conditions proposed on these websites may differ from those proposed by the COMPANY.

10. Questions

If you have any questions about this Privacy Policy or the processing of your data, please contact the COMPANY by email at the following address: info@achetermalincostabrava.com

11. Acceptance and consent

The User declares that he/she has been informed of the conditions on the protection of personal data, accepting and consenting to the processing of his/her data by the COMPANY, in the form and for the purposes indicated in this Privacy Policy.